Institutional-grade repair, restoration, and bespoke tailoring. Trusted by the world's most demanding brands, artists, and private clients for over fifteen years.
Our atelier division has served as the behind-the-scenes construction and restoration arm for some of the most consequential creative forces in fashion and music.
Six specialized divisions under one roof. From a torn seam to a full electronics overhaul, every job gets the same institutional rigor.
Full-service atelier for luxury garments, sample construction, and runway-grade alterations. Pattern making, draping, and archival restoration.
Hemming, tapering, zipper replacement, patching, relining. High-volume capacity with luxury-grade attention to detail.
Leather conditioning, hardware replacement, strap repair, relining. Hermès, Louis Vuitton, Chanel — we've seen it all.
Board-level diagnostics, screen replacement, battery service, data recovery. Apple, Samsung, and legacy device specialists.
Small appliances, furniture, lighting, mechanical assemblies. If it's broken and you can carry it in, we'll diagnose it for free.
Conservation-grade restoration of vintage garments, rare textiles, and collectible artifacts. Climate-controlled workshop with ISO-certified handling.
A small selection of the projects that define what we do — and why the world's most demanding clients trust us with their most valued possessions.
Full sample construction and fit engineering for Yeezy's Season 6 collection across 84 garments in 21 days, on-site in Calabasas.
Conservation-grade restoration of 340+ garments from the Costume Institute's permanent collection for a traveling exhibition.
Complete wardrobe construction, on-tour repair, and quick-change engineering for a 62-city global arena tour.
We've worked with every atelier in New York. The Repair Bench is the only one that operates with the precision and discretion our collections demand. They're not just tailors — they're engineers.
I brought them a leather jacket from 1974 that three other places said was beyond saving. They rebuilt the lining, replaced every zipper, and matched the original patina perfectly. Unbelievable work.
They handled wardrobe for our entire arena tour — 62 cities, zero wardrobe failures. When you're doing four costume changes a night in front of 18,000 people, that's the only stat that matters.
The Repair Bench fixed my grandmother's Singer sewing machine, my toddler's broken stroller, and re-hemmed six pairs of pants — all in one drop-off. This place is a neighborhood institution.
We needed 340 archival garments stabilized and display-ready in under 18 months. Their team embedded in our conservation lab and treated every piece like it was the only one. Museum-caliber work.
Honest pricing, fast turnaround, and they actually care about doing good work. I've sent probably forty people here over the years. Everyone comes back saying the same thing.
The Repair Bench didn't start as a company. It started as a promise — that nothing well-made should be thrown away, and that the hands willing to fix something deserve the same respect as the hands that built it.
In 2009, Marcus Cole opened a repair shop on Van Brunt Street in Red Hook, Brooklyn. The space had no signage and no website — just a hand-painted wooden bench in the window and a cardboard sign that read: "Bring it in. We'll fix it."
Cole, a third-generation tailor whose grandfather had run an alterations shop in Kingston, Jamaica, had spent a decade in garment production — first at a Savile Row apprenticeship, then cutting patterns for a now-defunct atelier on West 37th Street. When the shop closed in the 2008 recession, Cole took his tools home and started taking in whatever work walked through the door: zippers, toasters, a neighbor's broken chair, a chef's scorched apron.
The thesis was radical in its simplicity: one shop that could fix anything. Not specialized. Not precious. Just good hands, good tools, and an honest assessment of what something was worth saving.
Word spread the way it does in Brooklyn — slowly, then all at once. By 2011, there was a two-week wait. By 2013, Vogue ran a profile. By 2015, the first institutional clients started calling. They weren't looking for a tailor. They were looking for a partner who could operate at the intersection of craft and scale — someone who could restore a couture gown with the same care they'd use on a pair of Dickies.
Marcus Cole opens a 400 sq ft repair shop on Van Brunt Street. No signage. No website. Just a bench, a sewing machine, and a soldering iron.
Moves to a 2,800 sq ft space in Gowanus. Hires first three full-time tailors and a master electronics technician. Introduces the "Fix Anything" guarantee.
Vogue's "The Hands That Fix New York" feature brings national attention. Cole formalizes the atelier division, taking on luxury garment construction and restoration.
Engaged by Kanye West's design team for fit engineering and sample construction on early Yeezy collections. Begins on-site atelier deployments.
Named preferred alteration and construction partner for Off-White's New York operations. Virgil becomes a personal client and vocal advocate.
Receives growth capital from Sterling Craft Partners and Ironwork Capital. Expands to eight locations across New York, Los Angeles, and Chicago. Revenue crosses $40M.
Wins first museum contract with The Metropolitan Museum of Art's Costume Institute. Launches archival restoration division with climate-controlled facilities.
Atlas Heritage Group acquires majority stake in partnership with Sterling Craft Partners. Valuation exceeds $300M. National expansion plan initiated.
14 locations. 480+ employees. $120M+ in annual revenue. The world's largest independent repair and atelier platform — still fixing everything that walks through the door.
The Repair Bench is backed by institutional partners who share our conviction that craft-based businesses can scale without compromising quality.
Atlas Heritage is a $4.2 billion private equity firm focused on premium services, artisan brands, and heritage businesses. Atlas led the 2023 majority recapitalization and serves as the company's primary institutional partner, providing strategic guidance on national expansion, technology infrastructure, and institutional sales development.
Sterling Craft is a lower middle-market fund with a portfolio concentrated in craft-adjacent services — from specialty food production to bespoke manufacturing. Sterling provided the company's first institutional capital in 2019 and has remained a board-level partner through two successive capital events.
Ironwork is a New York-based private equity firm specializing in founder-led services businesses. Ironwork co-invested alongside Sterling Craft in the 2019 growth round and retains a meaningful minority position and board observer seat.
Marcus retains a significant equity stake and continues to lead the company as Chief Executive Officer. His ongoing ownership ensures alignment between institutional capital and the founder's original vision: fix everything, compromise nothing.
Third-generation tailor. Savile Row trained. Built the company from a 400 sq ft shop in Red Hook to a 14-location national platform.
Former VP Operations at Restoration Hardware. 16 years in multi-site luxury services. Oversees all location operations and supply chain.
Previously at Atlas Heritage Group and Goldman Sachs. Leads financial strategy, treasury, and investor relations.
20 years in haute couture. Former head of atelier at a major Parisian house. Directs all bespoke, restoration, and institutional client work.
Built the proprietary repair tracking and client management platform. Previously engineering lead at a Y Combinator logistics startup.
Manages all fashion house, museum, and celebrity accounts. Former brand director at a global luxury conglomerate.
Every division operates with the same standard: institutional precision, honest assessment, and a 30-day guarantee on all work.
Our atelier division operates at the highest tier of garment construction — pattern making, draping, toile development, and finished bespoke tailoring. We serve fashion houses preparing for runway, artists building stage wardrobes, and private clients who demand perfection. Every garment is hand-finished by senior tailors with a minimum of ten years' experience.
The backbone of the business. High-volume alterations and repair work executed to luxury-grade standards. Hemming, tapering, letting out, taking in, zipper replacement, patching, button reattachment, seam repair, relining. We process over 140,000 garments per year across all locations with an average turnaround of 1.8 business days.
Dedicated leather workshop with climate-controlled storage and professional-grade conditioning equipment. We handle everything from a scuffed belt to a full Birkin rebuild — hardware, stitching, leather replacement, color matching, and edge finishing. Our craftsmen are trained in both European and Japanese leather-working traditions.
Board-level diagnostics and component-level repair for smartphones, tablets, laptops, and legacy devices. Our technicians are certified across Apple, Samsung, and Google ecosystems. We stock OEM-grade parts and offer same-day service for most screen and battery replacements. Data recovery services available for damaged storage media.
The original core of the business. Small appliances, furniture, lamps, mechanical assemblies, kitchen equipment — if it's broken and you can get it through the door, we'll take a look. Free diagnostics, always. Our archival division handles museum-grade textile and artifact conservation with ISO-certified protocols and climate-controlled handling.
From runway to museum to neighborhood — a cross-section of what institutional-grade craft looks like in practice.
Full sample construction and fit engineering for 84 garments in 21 days.
Conservation-grade restoration of 340+ garments for a traveling exhibition.
Complete wardrobe construction and on-tour repair for a 62-city arena tour.
In-house alteration and garment construction partner for Off-White's Soho flagship.
White-label repair concierge for the hotel's guest services program. Same-day luxury garment repair and pressing.
Full restoration of a private collector's 22-piece vintage Hermès bag collection spanning four decades.
In the fall of 2017, Kanye West's design team contacted The Repair Bench with an unusual request: deploy a full atelier team to Calabasas to construct, fit, and finish 84 sample garments for the upcoming Yeezy Season 6 collection — in three weeks. The timeline was aggressive even by fashion standards. Most sample labs budget eight to twelve weeks for a collection of that size.
The collection centered on a muted earth-tone palette with an emphasis on precise fit — oversized silhouettes that still needed to drape with intention, not sloppiness. Many of the fabrics were custom-milled and available in limited yardage, meaning mistakes were expensive and re-orders were not an option. The design team was iterating in real time, which meant our tailors were building, fitting, deconstructing, and rebuilding multiple times per garment.
We deployed twelve senior tailors in two shifts, operating from 7AM to midnight daily. Marcus Cole personally oversaw fit sessions with the design team. We built a temporary workshop inside the studio complex with industrial sewing stations, pressing equipment, and a dedicated cutting table. Every garment went through a minimum of three fit cycles before final construction.
They didn't just execute — they pushed back when something wasn't right. That's rare. Most people just sew what you tell them. These guys made the clothes better.
Senior Designer — Yeezy Design Team
All 84 garments were delivered on time and to spec. The collection was presented in January 2018 to critical and commercial attention. The engagement led to an ongoing relationship with the Yeezy design team and established our atelier division's reputation for high-volume, high-pressure creative work — a capability that remains one of our core competitive differentiators.
The Costume Institute was preparing a major traveling exhibition featuring over 340 garments from its permanent collection, spanning from the early 19th century to the present. Many of the pieces had not been displayed in decades and required stabilization, conservation, and display preparation. The museum needed a partner who could operate inside their conservation lab, follow strict archival protocols, and deliver at scale without compromising on care.
Archival textile work is fundamentally different from commercial repair. Every intervention must be reversible. Every material must be conservation-grade. Every decision must be documented. We were handling garments worth hundreds of thousands of dollars individually — some of them irreplaceable. A single mistake with the wrong adhesive, the wrong thread, or the wrong pressing temperature could cause permanent damage to a piece that had survived a century.
We embedded a team of six conservation-trained specialists inside the Met's lab for eighteen months. Our team worked directly alongside the museum's senior conservators, following their protocols while contributing our own expertise in garment construction, structural reinforcement, and invisible repair. We developed custom mounting solutions for over fifty garments that couldn't support their own weight on standard mannequins.
The exhibition opened to acclaim and subsequently traveled to three international venues. Zero conservation incidents were recorded during the engagement. The Metropolitan Museum has since retained us as a preferred vendor for ongoing restoration work, and the project established our archival division as one of the few commercial repair companies with museum-grade capability.
Kid Cudi's team needed a full-service wardrobe partner for the Man on the Moon III World Tour — a 62-city global run across arenas in North America, Europe, and Asia. The scope included original garment construction, on-tour repair, quick-change engineering, and a dedicated traveling tailor team capable of adapting to nightly changes in the setlist and styling direction.
Touring wardrobes take extraordinary punishment. Garments are worn under stage lighting that generates extreme heat, subjected to pyrotechnics, drenched in sweat, and then packed into road cases and transported overnight to the next city. Construction needs to be robust enough to survive this cycle sixty-plus times while still looking immaculate under HD cameras. Quick-change intervals were as short as forty-five seconds between songs, which imposed structural requirements — magnetic closures, breakaway seams, velcro panels — that had to be invisible to the audience.
We constructed 38 original pieces in our Brooklyn atelier over a two-month pre-production period, with extensive wear testing and simulated quick-change drills. Four senior tailors traveled with the tour full-time — two handling nightly repairs and pressing, two handling ongoing construction and adaptation as the creative direction evolved mid-tour. We maintained a satellite workshop at each venue with portable sewing stations, pressing equipment, and a reserve fabric inventory.
Sixty-two cities, four costume changes a night, zero wardrobe failures. When you're in front of 18,000 people, that's the only stat that matters.
Tour Production Manager
Off-White's Soho flagship needed a dedicated alteration partner who could deliver luxury-grade garment adjustments on a 48-hour SLA for retail clients, while simultaneously handling prototype construction and runway preparation work for the design team. Virgil Abloh personally requested that The Repair Bench serve as the store's exclusive tailoring partner.
We stationed two full-time tailors at a dedicated workshop within walking distance of the Soho store. A daily courier run collected garments requiring alteration, and finished pieces were returned within the 48-hour SLA. For runway preparation periods, we scaled up to a five-person team handling sample adjustments, last-minute construction, and fit sessions with Virgil's team.
Over three years, we processed more than 6,200 garments — ranging from simple hemming to complex structural alterations on Off-White's signature deconstructed silhouettes, which require an understanding of the intentional asymmetry and raw-edge finishes that define the brand.
Aman New York wanted to offer guests a white-label garment repair and pressing service as part of their concierge program — same-day turnaround, luxury-grade quality, completely branded under the Aman name. Guests would never know a third party was involved.
We set up a dedicated micro-workshop within a five-minute courier radius of the hotel. A branded pickup and delivery system was integrated into Aman's guest services platform. Our team handles everything from emergency button reattachment before a dinner reservation to full garment pressing for guests arriving from international travel. Average turnaround is under four hours.
A private collector approached us with a 22-piece vintage Hermès bag collection spanning four decades — Birkins, Kellys, Constance bags, and several discontinued models. Many had not been used in years and showed signs of storage damage: dried leather, oxidized hardware, degraded stitching, and interior lining separation. The collection's insured value exceeded $580,000, and the client wanted every piece restored to displayable and usable condition without altering their vintage character.
Our leather workshop lead personally assessed each piece and developed an individualized restoration plan. We sourced period-appropriate hardware replacements, matched thread colors to original Hermès specifications, and used conservation-grade leather conditioners. Each bag underwent a multi-stage process: structural assessment, deep cleaning, leather conditioning, hardware restoration, re-stitching where necessary, and final inspection under magnification.
Selected coverage from publications that have documented our work, our growth, and the people behind The Repair Bench.
The feature that put The Repair Bench on the national map — a deep profile of Marcus Cole and the Red Hook shop that started it all.
How a Brooklyn tailor built an institutional-scale business without ever losing the neighborhood ethos that made it work.
An inside look at the atelier team that constructs samples, engineers fits, and keeps Kanye's design vision structurally sound.
Atlas Heritage Group's majority investment in The Repair Bench signals institutional confidence in the repair-over-replace movement.
GQ profiles the atelier division's work with Kid Cudi, Fear of God, and a growing roster of artists who trust one shop with everything.
A rare look inside the Costume Institute conservation lab — and the outside team the museum trusted to handle its most fragile garments.
I've sent every leather piece I own through their workshop — bags, jackets, boots. The work is meticulous. They understand that luxury repair isn't about making something look new. It's about honoring what it already is.
We evaluated a dozen potential partners before selecting The Repair Bench. The combination of artisan quality and operational scalability is extremely rare. That's ultimately what the investment thesis was built around.
They hemmed my kid's Halloween costume for $55 the same week they were building stage wardrobe for one of the biggest musicians in the world. That range is what makes them special.
Our guests expect perfection. A torn hem before a gala, a button lost at dinner — these are emergencies in their world. The Repair Bench treats them that way. Sub-four-hour turnaround, every single time.
Virgil always said that the best design is invisible — it just works. That's how these people repair. You can't tell where the damage was. It's just... right again.
My grandmother's sewing machine hadn't run in twenty years. They rebuilt the tension assembly, replaced the belt, cleaned the feed dogs, and had it humming in three days. She cried when she heard it.
Walk-ins welcome at all locations. Appointments get priority. For institutional, brand, and museum inquiries, contact our partnerships team directly.
312 3rd Ave, Brooklyn, NY 11215
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84 Mercer St, New York, NY 10012
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168-20 Hillside Ave., Jamaica, NY 11432
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1042 Madison Ave, New York, NY 10075
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8420 Melrose Ave, Los Angeles, CA 90069
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1640 N Damen Ave, Chicago, IL 60647
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55 E Oak St, Chicago, IL 60611
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+ 6 additional locations across Miami, Dallas, San Francisco, Washington D.C., Nashville, and Austin.